Every year i have to transfef my points to RCI at a cost. The main benefits are when you stay on the El Cid properties. There was a window to cancel and get a full refund. They returned with a credit line that they opened in our name, that would cover the $5, 800 dollar deposit. Corporate Advocacy Program: How to repair your business reputation. El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! That is totally reasonable to me. Anyone having any success? Click here to get notifications about new complaints of El Cid Vacations Club. Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints Ventus at Marina El Cid Spa & Beach Resort View Hotel 3,182 reviews 0.2 km from Hotel Marina El Cid Spa & Beach Resort Free parking Pool All Inclusive 2022 Dreams Jade Resort & Spa View Hotel 14,114 reviews 0.9 km from Hotel Marina El Cid Spa & Beach Resort Free Wifi Free parking Top Rated All Inclusive 2022 - See 9,596 traveler reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. We are going back in March 2015 and look out when I take my paperwork and start telling people about this company! I have tried repeatedly to cancel this contract, it is not what I signed-up for, which constitutes a BREACH. http://elcidvacationsbeware.com/ The sales person could not give us examples of how many points we would need for airfare but that he had done it himself. We have used our points for a 3 week Mediteranian Cruise, Caribbean several times, used the Cancun El Cid resort, although It was on July 10th, 2022, at 8:30 am we were told that we had to attend a presentation, so we did me, my husband and daughter, and her boyfriend. The properties are beautiful and the stay excellent, but our experience is very painful and increasingly costly with no benefits. Hotel Marina El Cid Spa & Beach Resort: Great quite Couples Retreat! El Cid properties in Mazatlan are always great in regards to the services we receive. El cid are beautiful resorts with locations in Mazatlan, Cancun and Cozumel. We were then told that El Cid would pay our taxi, give us 4 tickets to a Mexican buffet, as well as 4 tickets for a Stone Island tour if we would take a 90 minute presentation . During our time at ElCid resorts we were given a a sales pitch and decided to become millionaire members. I can tell you that you will make out much cheaper with the timeshare. But unfortunately, el Cid Vacations Club has become in one of the biggest timeshare scams in Mexico. Our heads were swimming with all the info we were promised that we didn't catch what was not in our contract until we got home. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. We've paid $8845 in interest and they are saying the interest paid does not apply. You know all these things because we have told you repeatedly the lies we found out about, and yet are giving us a hard time about canceling. El Cid Real Estate; El Cid Vacations Club; Our Hotels. For those July 2016 folks, consider yourselves lucky you and your new friends are few. They do not receive a full copy to review and decide whether or not they want to cancel within the 5 day rescission period allowed by Mexican Law. We paid the upfront deposit and were dutifully paying the monthly payments and annual fee. El Cid Vacation Club, Mazatlan El Cid is a pure rip off scam! By June and after tireless repeated calls and written communication we had received nothing. Thank You! But then again, I don't know of any timeshare that is like that. We are in the same situation as many others, we where the in Oct. for a family vacation and listened to there presentation with all intentions of saying no, they kept telling us of all the new restaurants going in and how much our all inclusive fees would go up and also about being able to use RCI for in the US so we decided to do the upgrade costing about $18, 000 which we really cannot afford, it took almost a month for our account to be changed and now that is has we tried to book something using RCI and could not tried to call RCI and did not get ahold of them so sent an email but again they did not help. Please count me in on this lawsuit. Claim it and get a lot of features. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. this costed us $16,000. Feel free to contact me if you are a victim of this company. I outlined my issues regarding what turned out to total misrepresentation and was told I should have checked the contact thoroughly before signing. While we still enjoy timesharing it is not worth all the El Cid incompetence and unwillingness to help. Salespeople offer to resell a previously owned timeshare or take it over in trade so that the client is only responsible for the maintenance fees for the new timeshare. Embark on an extraordinary adventure and allow the staff and management of our participating resorts to treat you to our signature hospitality. Find more than 36,418 complaints| Ripoff Report News-El Cid Vacations . EL CID is a rip-off company that lies EL CID to get you signed up. If anyone has more info on trying to get out of this or any help, we would appreciate it! Customer service at El Cid Vacation club points and reservations. We were promised free upgrades on the cruise and all our vacations not! Salespeople offer to resell a previously owned timeshare or take it over in trade so that the client is only responsible for the maintenance fees for the new timeshare. These guys are nothing buy liars. However, we were told that while we were free to cancel at anytime, we would lose our $5, 800 deposit. It has been almost a year and nothing. We were to receive $27, 000 for our exsisting Festival time share, in airfare credits. Tell us why our 2022 points transfered to RCI. I wish I found this site before we were scammed. us drinks one after another. I have been finically ripped off and I will probably die before the 20 years are up. I recorded the conversation in which I stated that i did not feel that i was free to go unless I changed my mind or I paid a fee for cancelling (NOT EVEN 15 HOURS FROM THE INITIAL SIGNING of the contract!) A & M Sales and Marketing, LLC. with your points and just enjoy it all. They sent me a document but Ive asked them to revise it to include the El Cid letterhead and assurance I wont be paying monthly maintenance to Wyndam. By the way, we have a million points and have bought in several times Cozumel Quintana Roo, El Cid Vacation Club ,El Cid Vacation Club TIME SHARE FRAUD, DECEPTION, LIES Mazatlan Other, El Cid Vacation Club the company that lies to get your money Cozumel Mexico, El Cid Vacation Club TIME SHARE FRAUD Mazatln Mazatlan, El Cid Vacation Club, Mazatlan El Cid is a pure rip off scam! El Cid Resorts Av Camarn Sbalo S/N Zona Dorada, 82110, Mazatln, Sin Phone: +1 (888) 733-7308 Reservations: +1 (888) 217-1183 Email: reserve@elcid.com.mx. El Cid Resorts Av Camarn Sbalo S/N Zona Dorada, 82110, Mazatln, Sin Phone: +1 (888) 733-7308 Reservations: +1 (888) 217-1183 Email: reserve@elcid.com.mx Stay Connected The complaint has been investigated and resolved to the customers satisfaction. El Cid La Ceiba Beach Resort; Blog; 50 Years; ECVC News. Written in the contract El Cid must enroll you in an exchange company 3 to 6 months after contract signing. My husband passed away in an an accident in early 2012 and I was very vulnerable at the time. Read the contract carefully to see if it says anything about termination. Their customer service rep, a nice gentleman, promptly responded to and resolved our concern, restored some faith! If you are wanting a timeshare that you can go anywhere you want with no charges then this is not the one for you. EL CID Vacation Club EL CID Resort Club ELCID scammed us by selling to us a timeshare which resulted to be fradulent and worthless. http://www.mescam.com/ They stated they would pay off Wyndham for us which is $25,000 so we went over that bill and now theyre saying they gave us a credit for that towards that which we never agreed to a credit we thought we were paying it off. Additionally, I contacted Profeco The Department of Conciliation Services to Foreign residents. Here is another blacklist for El Cid, with more similar complaints, I would love if we can get together for one big lawsuit. Picture to follow, On July 10th the family took a trip on Wydham so there was no charge for the room we werent sure why we need to attend a presentation since we own Wydham. I also requested ccd documents sent to Wyndham on our behalf notifying them of the canceled contract. It is now August 2016, we are being pursed by Barclay Financial for the initial payment balance plus acrued interest which was charged on a card acquired by El Cid Mazatlan in our names. For more results perform a general search for "El Cid Vacation Club". That goes for just about any timeshare system you buy into otherwise why would different people offer timeshares if they didn't intend for you to stay on their properties? Like I stated NOT WHAT I SIGN-UP FOR BEWARE, Desired outcome: We are not looking for any kind of refund just simply a cancellation with credit for the money paid already. Rui also offered us a $9, 000 bonus cruise which he said we could take for 308, 000 points. We signed up less than a week ago(maybe 6 days now). The 90 minute presentation turned into a 3 hour ordeal. As for the "trade points for cruises" I have not found any great deals. 2+ stops from $710. Almost always it is El Cid that ends up wrong. Comments on: El Cid Vacation Club Lawsuit Please refund my capital and I would like a responds, Misleading information about vacation products and harassment threats to members, I want my timeshare back and my money back to cancel. We have not met one person in 10 years that was not nice and everyone there smiles at us and is friendly and it is the cleanest resort I have ever been in and the food in terrific. The things that he told us were part of a much-used scam. Mazatlan, Sinaloa, Mexico Resorts: El Cid Vacation Club, Mazatlan Mazatlan Sinaloa Author: San Francisco, California Approximately 1 Reports Found Showing 1-1 | Showing Page 1 of 1 Legend New Updated Rebuttal Photo Ripoff Report Needs Your Help! They own several properties in Mazatln, Cancn-Riviera Maya, and Cozumel. well it took less than 24 hours for the paperwork to come to sign, why is this taking weeks to resolve what you promised us? They are VERY misleading! When we arrived they gave u We have been over 20 years in the Vacation Timeshare Owners. Guy named Brandon screwed us so bad. Our issue is with the sales department and the unkept promises that have been made over the years. Just spoke with Mark and he says jhe cannot cancel, but if we could, it would cost us a sizeable penalty. What else can I do? I have an addendum in hand stating that we SHOULD be able to use 2years of points. They did not say that they could not accommodate us. We bought timeshare in nov 2019. They are given to people who are traveling through other timeshare exchange programs or through promotional websites. Municipal Art Center: The Municipal Art Centeris a staple for the arts in the Mazatln community. And phone # we can call to Resolve future issues. In one place . Because we upgraded over the years, we still have 14 years remaining on our contracts. This was never done and now El cid wants to change me 300.00 to add them, when it should have been done at the time of the contract. Submit a complaint and get your issue resolved. Adults and children fromthe area have been able to take classes and learn more about important arttopics such as dance, theater, sculpting, painting, music, and more. Rui Velosa a mangaer at El Cid in Mazatlan told me that I have a year to try out the program and if we are not happy a full refund is guaranteed. And phone # we can call to Resolve future issues. Before signing your contract, assure you to read and understand all and each one of the points written in the contract. Desired outcome: The things we where told 1st all the dues we pay goes in to a bank we can use when we travel it would be around the $124 that we pay Wydham for monthly dues. The lady from mexica Betty said if I cancel I can not get money back. The free cruise for six to Hawaii? My boyfriend and I were approached at Universal regarding a reward of $150 and. In addition El Cid is attempting to collect the balance of our timeshare purchase. Elizabeth of Massapequa, NY Verified Reviewer Original review: Aug. 8, 2022 This place does not even deserve one star. They will play hell getting any more money from me. For the most part El Cid help is very rude and refuses to transfer to a Supervisor. I should have known better. Very frustrating and lesson learned. My husband kept asking for the paperwork and they gave it to us in 5 days so we couldnt cancel. They only have resorrs in Mexico and one or two in Europe. DO NOT BUY FROM EL CID! We had agreed to the port fees and taxes, yes. Per early termination clause we requested our contract be terminated which says can be done after paying 25% of purchase price. Imagine how much money they are stealing. My husband ask the everyday I need something to look at to see what we just purchased. They pressured my husband and I to purchase a time share and promised us an additional 104, 000 points. We've already paid over $29,000 in payments and maintenance fees. Hotel Marina El Cid Spa & Beach Resort: a little bit of paradise - See 9,594 traveler reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. El Cid ripped us of for about $60, 000.00 We went to El Cid Moro Beach for vacation and of course we got suckered into their presentation. I agree. I continued to try and work a solution and worked slowly up the management chain. DO NOT sign your contract if you dont find any of the verbal promises offered by the salesman. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. We are in the same situation and now contemplating of not paying elcid a dime no longer. He promised that by renting out our points we would have absolutely no out of pocket costs for five years. Then when I try to book a vacation nothing is ever available. Top 10 Complaints About El Cid Timeshare. All business will get complaints. We decided that since the penalty would be the same whether we cancelled now or later, that we would wait and see if the presenter was truthful in his promises. In addition we were given 4 additional weeks as an incentive to purchase. - See 9 594 traveller reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. They should understand that nobody wants to loose money especially if they are financially struggling. the customer service Rep says no only 1 year of points will be allowed. I need to exit the program. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. We too bought a vacation rental from El Cid. 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