You must check that the Bluetooth device is discoverable. While holding down the mouse buttons, turn the mouse back on. Then the mouse works again. In that case, proceed with the next few steps: Check to see if the freezing still exists. What should I do? Basilisk X is Not Turning On What to do? Get up to 2 years of warranty and access reliable tech support. In this case, the PC itself will block communication. Use compressed air to blow away dirt under the affected button. Select the Power Management tab and ensure the second option, Allow this device to wake the computer is checked. The batteries that you are using are low in power. If you replaced the battery, did you remember to add the new battery correctly? Press J to jump to the feed. The consent submitted will only be used for data processing originating from this website. $68.99. Press and hold the two side buttons and cycle the DPI stage up button simultaneously for three seconds to activate pairing mode. . Q. An example of data being processed may be a unique identifier stored in a cookie. ), Skullcandy Earbuds One Side Not Working (6 Easy Solutions!). Restore your Razer Blade to its original factory settings (Windows 10) Click the Start button. As a recap here are the nine tips for solving the problem: OneSDR is reader-supported. Get up to $2 back in rewards. Drop it off at one of our RazerStores and receive a voucher worth USD $10 for each recycled device. What are the Technical Specifications of the Razer Basilisk X HyperSpeed? Turn the power button on. Let the sensor dry for five(5) minutes before attempting to use it. Now razer synapse detects it, I can even click and it will do things, but the damn things optical sensor is broken or DOA i think because its not tracking it the mouse cursor does not move at all but yet the mouse lets me click and the programmable buttons seems to work so im chalking it up to DOA, any one else have this issue and it might be something else? Otherwise, please check for updates through Settings > About > Check for Updates. There are certain indications of the mouse. You are eligible for Limited Warranty support for the following periods of time commencing upon the date of retail purchase of your Product (Warranty Period). USB 3.0 ports are therefore very noisy from an RF perspective. Dispose of this battery following your local environmental laws. The picture below shows how this should be done. Does the Razer Basilisk X HyperSpeed have a built-in battery? But before you do that, check out our list of tips and tricks. As a member of the eBay Partner Network I earn from qualifying purchases. Manuals | Product Warranty | Product FAQs. Note:The included AA batteries are non-rechargeable. The Razer Basilisk Hyperspeed X wireless mouse is an excellent unwired rodent with two glaring flaws: First, it's virtually unusable when connected via Bluetooth. Thank you for your support. The Basilisk X Hyperspeed is a wireless mouse that uses one AA battery. one important thing to address is that this is a review for the Razer Basilisk X mouse, not the Razer Basilisk Ultimate, which is the majorly upgraded version of the mouse. There may be interference from other wireless devices. Macros are recordings of series of actions performed by the user with their device. It connects to the PC in two ways. Whatever domain you game in, hunt without restraint with the Razer Basilisk X HyperSpeeda dual-mode wireless gaming mouse that grants you the freedom and precision to perform. Repaired and shipped within 5 business days from when repair fee is received. Unplug USB cables and wait for a little while for the device driver to be unloaded by Windows, and then plug the device back in. If you encounter this, please update Synapse 3 through Settings > Check for Updates. Troubleshooting to Connect Razer Basilisk X Hyperspeed Bluetooth. Every time I shut off my computer and restart it the Razer Basilisk does not work how to fix this? *Amazon and the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. Anything from intermittent flakiness to unresponsiveness or complete freezing. It will be activated. How do I reset my Bluetooth mouse receiver? Here it will start searching for the new device. No. After around 5 seconds, release the buttons. Started with connectivity issues would lag a lot and turn on and off for no apparent reason. Refurbished Products purchased from Razer.com will have the lesser of a 1 year warranty period or the warranty period as stated above. Go to the Control panel and select Hardware and Sound. Add to Cart. Examples of such devices are Wi-Fi routers, Microwave Ovens and even your cell phone. No, the Razer Basilisk does not have a tilt click scroll wheel. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. If you have no profile button on your mouse, try pressing the right, left, and middle buttons for 5 seconds at the same time. Once your mouse name is on the list, click the pair button. Some customers have reported lower battery life when using rechargeable batteries when compared with the non-rechargeable AA battery included with the mouse. This is for both BT and the 2.4 GHz mode. Razer - Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black. The HyperSpeed is 5.11 inches in length, 2.36 inches in width, and 1.65 inches in height (130 x 60 x 42 mm), and weighs 2.9 ounces (83g) without the battery. Select the desired ultrapolling rate under the POLLING RATE section. For more information, please see our If there is no update available, please uninstall Synapse 3 and download the latest installerhere. If using Hyperspeed, the dongle must be inserted into a USB port. Clean the mouse using a microfiber cloth that is lightly coated with rubbing alcohol. How do I fix my Razer mouse not turning on? If there are no updates detected, please try another USB port. Right-click on Device Manager in the Start Menu Click View - Show hidden devices Double click on mice and pointing devices Right-click the mouse driver and proceed to Uninstall Click OK Reboot the PC and Windows will re-install the latest drivers Check to see if the mouse is working efficiently You will need an AA battery to power the Razer Basilisk X HyperSpeed. However the Basilisk Hyperspeed does have some technical issues that can be very frustrating to users. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . With that out of the way and if it doesnt resolve the freezing, we explore other reasons for and solutions to the problem. We cannot say with certainty what type of dirt and debris may be on your product, or how certain cleaning products may react with it, but we have had good luck cleaning Razer products using commonly available monitor cleaning wipes. The Razer Basilisk X HyperSpeed does not have a built-in battery. This could result in the mouse cutting out at random. You will need an AA battery to power the Razer Basilisk X HyperSpeed. Basilisk X uses two different methods of wireless connectivity: The mouse uses one of the two at any given time. Ask the Razer Community for help! Note that Hyperspeed dongles can be replaced. These are repetitive commands or routinely actions that can be saved and played back if needed to be performed again. Phone Number: 541-684-4623E-mail: info@rideable.orgMailing Address:P.O. 1 day ago, By Zulqarnain Yousaf If that doesnt resolve the issue then try the following: This normally happens when the Hibernation mode of the computer is enabled. Like any other peripheral, a mouse needs power. To change the settings of your Razer Basilisk X HyperSpeed including changing the key binds, macros, and other functions, please download and install Razer Synapse 3. Select the device with the Razer Basilisk X Hyperspeed name. When you click links to various merchants on this site and make a purchase, this can result in this site earning a commission. It's kind of strange. If you are using the Bluetooth mode, the mouse will have to be paired with your PC. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Why is my Basilisk X Charging Dock not Working? Some laptops have built-in Bluetooth. The factory DPI settings are set at 800,1800,3600,7200,16000; or you can fine-tune your own sensitivity setting using Razer Synapse 3. Click on change settings that are currently available. The Razer Basilisk X HyperSpeed features an improved ergonomic form. Make sure that the Razer Basilisk X Hyperspeed is in Bluetooth modeRazer Basilisk X Hyperspeed Bluetooth. The Razer Basilisk X HyperSpeed is not supported by Razer Chroma RGB. As an Amazon Associate I earn from qualifying purchases. Make sure that the mode slider under the mouse is set to either 2.4 or Bluetooth as shown in the picture below. The Razer Basilisk X HyperSpeed does not have any AI functionalities. Most Wi-Fi routers operate on the 2.4 GHz band by default. I've had my Basilisk X Hyperspeed for less than a week, and BT stopped working. The Basilisk X Hyperspeed is Razer's latest stab at the affordable wireless mouse market. It will take 4 to 5 minutes to connect your wireless gaming mouse. Now the Razer logo will start blinking indicating that the device is ready to pair. Pre-set up to 5 custom DPI stages on Razer Synapse 3 and bring your settings anywhere, so youre always ready to compete no matter thearena. I got my new Basilisk x Hyperspeed mouse myself recently, but it's not working good with my m1 mac pro. Dispose of this battery following your local environmental laws. Razer Basilisk X Hyperspeed (Black) at Best Buy for $44.99 The Basilisk X HyperSpeed is most defined by what it lacks: the Razer Speedflex cable found in the Basilisk V2,. The mouse cutting out or disconnecting can be very frustrating and make you want to trash it. Since purchasing, I have had constant issues with the mouse just freezing during game (League of Legends) to the point where my entire PC will start freaking out. Plugin the Bluetooth device into the USB port of the laptop. Use wired connection via an Ethernet cable for your internet. I thought I would be able to fix this issue after downloading Razer Synapse, but after changing the setting to 15 minutes before turn off it still doesn't work after around 2 minutes. Required fields are marked *. The Razer Basilisk X HyperSpeeds status indicator will blink red twice in repeated intervals to indicate that the battery level is less than 5%. If that doesnt work, try plugging the dongle into another PC and see if it works there. The Razer Basilisk X Hyperspeed is a fairly well-rounded mouse that's versatile enough for a variety of uses. Sorry, our virus scanner detected that this file isn't safe to download. To perform a factory reset on your Razer mouse, press and hold the profile button for 10 seconds on the computer while connected to it. Why wont my Razer Basilisk X Hyperspeed Bluetooth Connect? And played back if needed to be paired with your PC microfiber cloth that is lightly coated rubbing. 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